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The Town of Farmville Utilities Department provides water, sewer, and electricity to citizens in the Town Limits and water and electricity to the most western portion of Pitt County.

We are a member of the North Carolina Rural Water Association, Lower Neuse River Basin Association, North Carolina Eastern Municipal Power Agency, Eastern Water and Wastewater Network, and ElectriCities.

Application for Service

Rate Schedule Brochure

Help us to help you!

Please report any utility problems to us at 753-5116 as soon as possible.
The problem that you are experiencing may be a wide area problem and not confined only to your location.

Some examples of water or sewer problems might be:

  • Low water pressure
  • Slow drains and/or back-up in toilets, sinks or bathtubs
  • An unusual odor or color to your tap water
  • An unusually wet area in your yard or around your water meter

Some examples of electrical problems might be:

  • No power
  • Lights partially out or dim
  • Lights blinking or getting alternately dimmer and brighter
  • A street light or home area light that is not burning at night

We can provide a number of helpful services to you. Please call us to discuss:

  • A free energy audit
  • Helpful tips for lowering your water and/or electric usage
  • To connect a load control device on your water heater and/or air conditioner.

Please feel free to contact us with any of your water, sewer or electric questions or concerns. We are at your service!

Maintenance and Repair

The Town of Farmville’s Utility Department will periodically schedule maintenance or upgrading the water, sewer, and/or electric facilities that may interrupt your service. Most of this work shall be during regular business hours. It is our goal to make every attempt for you to receive advance notice and have the shortest possible interruption of service. You may direct any questions or concerns to our office at 252-753-5116. Thank you for your patience and understanding.

Utilities Department

The Town of Farmville is in accordance with the North Carolina State Regulations is hereby giving public notice. The Town of Farmville Wastewater Treatment Plant and Wastewater Collections completed its 2005 Annual Performance Report. The report is available for your review. You make your inquiry to the Utilities Department located in Town Hall on 3672 North Main Street, Farmville, NC 27828. (252) 753-5116

Wastewater Treatment Annual Report 2021

Please don’t use your toilet as a trash can!

You can help prevent damaging and costly sewer back-ups by being careful what items you flush. Even though a product may be labeled disposable or biodegradable, it does not mean that it is designed to be flushed down the toilet. Not to mention that flushing these items is a real waste of water that you are paying for.

These are some items to be placed in the waste basket – not flushed down the toilet.

  • Facial Tissues
  • Gum
  • All Feminine Sanitary Products
  • Bandages
  • Paper Towels
  • Disposable Diapers
  • Baby Wipes
  • Hazardous Chemicals

Please help us to keep the wastewater system flowing freely – Think before you flush!

Please report any utility problems to us at 753-5116 as soon as possible.


Public Notice

The Town of Farmville will be switching our water disinfectant from Chloramines to Free Chlorine beginning on April 1 , 2024 for approximately 6 months. During the temporary switch to free chlorine, customers may notice a slight change in the taste or smell of their tap water. The mild chlorine taste and smell is normal and poses no health risk. Most customers will not need to take any precautions as the water remains safe to drink and is treated according to both state and federal standards. People and businesses that normally take special precautions to remove chloramines or chlorine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch from chloramines to free chlorine. For additional information contact Brian Shackelford at 252-753-6708.

2023 Water Consumer Confidence Report

2022 Water Consumer Confidence Report

2021 Water Consumer Confidence Report

2020 Water Consumer Confidence Report

2019 Water Consumer Confidence Report

Water Conservation Tips

  • Repair dripping faucets and leaky toilets. Dripping faucets can waste about 2,000 gallons of water each year. Leaky toilets can waste as much as 200 gallons each day.
    • You can check for a toilet leak by adding food color to the tank. If there is a leak the color will appear in the bowl within 30 minutes.
  • Get a cover for your swimming pool. A cover will cut the loss of water due to evaporation by 90%.
  • Use a broom, rather than a water hose, to clean sidewalks and driveways.
  • If you wash dishes by hand, use both sides of the sink – One for washing, the other for rinsing rather than letting the water run.
  • Defrost frozen food in the refrigerator or in the microwave instead of running hot water over it.
  • Only run the dishwasher and clothes washer when they are fully loaded.
  • Don’t over water your yard. Water every three to five days in the summer and 10 to 14 days in the winter.
  • To prevent water loss because of evaporation, don’t water your lawn during the hottest part of the day or when it is windy.
  • Take shorter showers.
  • Avoid unnecessary flushing. Dispose of tissues, insects and other such waste in the garbage can.
  • If the toilet flush handle frequently sticks in the flush position, allowing water to constantly run, replace or repair it.
  • Don’t let water run while washing your face, shaving, or brushing your teeth.
  • Don’t put water down the drain. You can use this for watering plants or cleaning.
  • Position lawn sprinklers so that you are careful to only water flowers and grass. You don’t want to water the driveway or sidewalk.
  • Check for household leaks regularly.
  • Install more efficient water fixtures.


    NCRWA: North Carolina Rural Water Association

Load Management Program

Save money on your electric bills by signing up for the Town of Farmville’s load management program. The Town’s electric department installs a load management switch on your electric hot water heater and/or central air conditioner. This switch allows the unit to cycle during peak times when electric usage is at its highest. Peak periods are usually 2 p.m. to 6 p.m. during the summer and 7 a.m. to 8 a.m. during the winter. Typically, we cycle appliances three or four peak days a month.

The Town Of Farmville’s load management customers receive:

  • $2 Monthly credit for electric hot water heaters
  • $4 monthly credit for air conditioners/heat pumps (25% control) – This credit shows up during the months the customer is billed for summer electric usage. The months are July, August, September & October

Best of all, you probably won’t even notice when we’re cycling your appliance. The water heater will store plenty of hot water for your use, and the air conditioning is only cycled for about 7 – 15 minutes.

This program helps the Town of Farmville make the most of its current system capacity. By conserving electricity when demand is at its highest, we save you money.

Stay warm in the winter, and cool in the summer

  • If your attic is less than R-38, add more insulation. A natural ridge vent is best for ventilation with proper soffit vents.
  • Add insulation jacket to your hot water heater, insulate both hot and cold water pipes.
  • Keep furniture, draperies, rugs and other objects away from vents
  • Trim shrubs and grass back from the outdoor unit and avoid running the lawn mower over the exposed refrigerant lines.
  • Keep your thermostat no higher than 68 in the winter, and no lower than 78 in the summer. Each additional degree adds about 5 % to your energy cost.
  • If you have an old furnace or air conditioning system that needs replacing, a new high energy heat pump or gas pack will save you money.
  • If you have a heat pump, it will operate most efficiently if you set your thermostat and leave it.
  • When it’s time to buy a new appliance, buy the most energy efficient models.
  • Turn off lights when you leave a room.
  • Replace your incandescent lamps with florescent.
  • Keeping lamps and fixtures clean can save as much as 20% on lighting costs.
  • Fully insulating your house can save as much as 55% on your heating and cooling bills.
  • Check for air escaping through your dryer vents, range vent and exhaust fan openings. Keep refrigerator return and lent filter on dryer clean.
  • Clean or replace filters monthly.
  • Use permanent sealant to seal leaky supply and return ducts. Install insulation in crawl space and cover ground with a vapor barrier.
  • Seal all cracks around window air conditioners and open areas around unit. Cover unit in winter.
  • Close drapes and blinds during summer days, and winter nights.
  • Keep fireplace dampers closed.
  • Don’t close off individual rooms supplies. Closing vents will alter the air flow and can damage the compressor.
  • Use fans instead of, or in addition to air conditioning.
  • Use smaller appliances, like microwave, or toaster oven, instead for your full oven.
  • If your freezer is not frost free, defrost often. Clean the condenser once a year. Check seals and caskets, and don’t open the door more often than necessary.
  • When running your dishwasher, use the energy saving cycle and run only full loads.
  • Lower setting on your hot water heater to 120, especially during the summer months.
  • Fix leaky faucets
  • Don’t leave water running when you are shaving or washing dishes.
  • Take short showers instead of baths, and install low-flow shower heads.
  • Close doors to storage rooms without vents to avoid heating and cooling extra space.
  • If you have holes where ducts, pipes or wiring enters or leaves your living area, close up with insulation or caulk.

Helpful Links


Large Power Service


Service under this Schedule is available for nonresidential electric service when the customer’s peak registered demand is greater than 100 kilowatts. Alternating current, 60 hertz, will be provided at one of the Town’s standard three-phase service voltages at one point of delivery.

Energy furnished under this Schedule may not be resold and may not be used for standby, temporary or seasonal service. Service may not be used in conjunction with generation on the customer’s side of the meter unless expressly approved in writing by the Town.

Customer Charge$145.50
Energy Charge:
All kWh$ .0827 per kWh
Demand Charge:
All kW$13.00 per kW

Billing Demand will be the greater of the maximum measured kilowatts during any fifteen-minute interval in the billing month or the contract demand specified in the service agreement.

Bills are due when received and are payable within 15 days of the date of the bill. For unpaid bills after the 15th day, a late fee of $3.00 will be added to the balance. A delinquent fee of $20.00, but not less than 1.5% of the unpaid balance, will be charged on any balance outstanding twenty-two days after the billing date. In addition, if any bill is not paid within 22 days from the date of the bill, the Town has the right to suspend service in accordance with its service regulations.

The term of contract for service under this Schedule shall be as mutually agreed upon and specified in the service agreement, but not less than one year.

State of North Carolina Utility Sales Tax will be added to charges for service.

The City/Town will attempt to provide advance notice of tracking adjustments associated with rate changes charged to the Town/City from NCEMPA, or will notify Customer of changes as soon as practical after such changes are approved and adopted by NCEMPA.